Other Content Types

I regularly produce a variety of content to meet user needs and fully support products. I have experience writing release notes, video scripts, email content, and more.

I write release notes for all the products I support at Salesforce. Here are some examples.

Release Notes

• Automate Tasks with Extensibility Enhancements

• Prepare Your Automations for Email Privacy Changes

• Automate Better with Completion Action Enhancements

Video Scripts

I write scripts for product videos and assist the video team on final production. Here's an example of a finished video and the script I wrote.

• Watch the video

• Video script

Best Practice

Industry or feature-specific best practice content helps to supplement technical documentation. Here's an example of best practice content I wrote for Mailchimp.

• Accessibility in Email Marketing

Salesforce

Salesforce

Mailchimp